Cheapest paid plan
Free / Standard $25/user/month (billed yearly)
✓ Checked October 4, 2026 on helpscout.com’s pricing page
What Help Scout costs for your team
$125/month · $1,500/year
Based on the listed entry price (annual billing; monthly billing usually costs more). Higher plans, add-ons and taxes cost extra.
Help Scout price history
No price changes logged since we started tracking on October 3, 2026. Changes we find are added here and on Price Watch.
Cheaper or similar alternatives to Help Scout
Customer Support: entry prices compared
| Tool | Cheapest paid plan | Checked |
|---|---|---|
| Help Scout | Free / Standard $25/user/month (billed yearly) | Oct 4, 2026 |
| Zendesk | $19/agent/month | Oct 3, 2026 |
| Chatfuel | Business $18/month (billed yearly) | Oct 6, 2026 |
| Gorgias | Starter $10/month | Oct 4, 2026 |
| Freshdesk | $15/agent/month | — |
| Intercom | $29/seat/month | — |
| Tidio | $19/month | — |
| CustomGPT.ai | $19/month | — |
See every tool in Customer Support.
Questions about Help Scout pricing
How much does Help Scout cost?
Help Scout's cheapest paid plan is listed at Free / Standard $25/user/month (billed yearly) on helpscout.com, checked on October 4, 2026. Prices can vary by region, billing period and promotions, so confirm on the official pricing page before buying.
Does Help Scout have a free plan?
Yes. Help Scout lists a free plan or free tier; free plans usually have usage or feature limits, so check whether its limits fit how you work.
Is Help Scout priced per user?
Yes. The listed price is per user (seat) per month, so a team of 5 pays roughly five times the listed price. Use the calculator on this page to estimate your total.
Prices are the cheapest paid plan we list, in USD. We check prices on each vendor’s own pricing page and log changes on Price Watch. Some links are affiliate links (disclosure); that never changes a listed price.